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SMS Terms & Conditions

Last updated: April 22, 2026

These SMS Terms & Conditions apply to DoughOps Customer Messages, the text messaging program used by bakeries on the DoughOps platform.

1. Program Name

Program name: DoughOps Customer Messages.

Program sponsor: SMFORCE, LLC d/b/a DoughOps, together with the bakery that collected the customer's opt-in.

2. Program Description

Customers may receive requested transactional text messages related to bakery receipts, order status, and one-time verification codes. Customers who separately opt in may also receive recurring loyalty and rewards text messages from the bakery they enrolled with.

3. Message Frequency

Message frequency varies. Requested transactional messages are sent in response to customer activity such as purchases, order updates, or verification requests. Recurring loyalty and rewards messages are typically 0-4 messages per month per bakery.

4. Message Charges

Message and data rates may apply. Message and data rates may apply to any messages sent to or from this program, depending on the customer's wireless plan.

5. Opt-Out

You can cancel the SMS service at any time by replying STOP. After you send the SMS message STOP to us, we will send you a confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from the program unless you opt in again.

6. Help / Customer Care

If you are experiencing issues with the messaging program, reply HELP for help or contact us directly at support@doughops.com or (708) 996-0245.

7. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

8. Privacy

For questions about how we collect, use, and protect personal information, please review our Privacy Policy and SMS Policy.

SMS opt-in data and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

Consent to receive recurring loyalty SMS messages is not a condition of purchase. Customers opt in through an explicit affirmative action such as checking an unchecked SMS consent box on a customer-owned web form. Requested one-time texts such as verification codes, signup links, receipts, and order updates are collected separately and are not treated as recurring marketing enrollment. Customers who were already enrolled may re-subscribe later by replying START or JOIN.

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