Turn custom cakes and specialty orders into a controlled workflow.
DoughOps manages custom order intake, reference images, AI-assisted design support, quote revisions, approvals, deposits, production tasks, final balances, and POS pickup so high-touch bakery work stops living in texts, notebooks, and memory.
- Customer inquiry forms with reference image uploads.
- AI parsing and design concept support for specialty orders.
- Quote links for approval, change requests, deposits, and balances.
- Production tasks, material impact, timeline history, and POS pickup.
From customer idea to finished pickup
Every step is tracked so decorators, managers, cashiers, and customers stay aligned.
1. Capture the request
Collect customer details, due date, pickup or delivery preference, design notes, budget range, flavor choices, allergies, and reference images from one organized inquiry flow.
2. Use AI design support
Turn messy customer descriptions into clearer design direction. AI support helps parse style, theme, colors, occasion, inscription, servings, and reference-image intent.
3. Quote and approve
Create quote revisions, send approval links, collect change requests, lock approved designs, and keep a timeline of what changed before production starts.
4. Collect deposits
Use DoughOps Payments to collect online deposits and final balances. Deposits are tracked separately from recognized revenue until pickup is complete.
5. Plan production
Approved custom orders generate production tasks and material impact so baking, filling, decorating, quality check, packout, labeling, and delivery prep are not missed.
6. Finish at POS
Pickup teams can see ready orders, collect remaining balances, complete fulfillment, and keep the financial record tied to the original custom order.
What makes it different from a form builder
Design history is preserved
Custom order revisions, approvals, uploaded references, customer requests, staff changes, and final approved totals stay attached to the order. Your team can see the actual decision path.
Pricing connects to the bakery
Quote totals can account for size, quantity, decoration complexity, rush timelines, delivery fees, tax, recipe cost, and manager overrides without losing the approved snapshot.
Production sees the work
Custom orders are not just sales records. They become production work with due dates, assignments, readiness checks, reservations, and material impact for ingredients.
Customers get the bakery's branded experience
Send branded quote links, confirmations, receipts, reminders, and status emails. Pair it with a custom portal domain like order.yourwebpage.com so the bakery looks established while DoughOps powers the workflow behind the scenes.
Built for the orders that usually cause chaos
Custom cakes
Tiered cakes, flavors, fillings, decoration notes, themes, toppers, inscriptions, reference images, deposits, and final balances.
Decorated cookies
Occasion sets, colors, quantities, packaging needs, pickup windows, revision notes, and staff assignments.
Specialty pastry orders
Limited-run batches, holiday boxes, catering trays, premium add-ons, allergy notes, and production handoffs.
Connect custom orders to the rest of your bakery
Put each bakery's retail pre-orders and custom inquiries on its own branded page like order.yourwebpage.com.
DoughOps PaymentsCollect deposits, final balances, refunds, and pickup payments through the POS.
Production PlanningApproved custom work turns into production tasks and material demand.
Launch-ready next step
See how this workflow fits into the full bakery operating system.
DoughOps connects this workflow to production planning, branded ordering, POS data, customer programs, inventory, wholesale, and team execution so improvements do not stay isolated.